Q&A - Glam Aira Izu-kogen

What time is the check-in and check-out?

The check-in time: 3 p.m. ~ 6 p.m. The check-out time: ~ 10 a.m.
*Check-out time is 11:00 for concept 3-bed rooms only.
Is there a parking lot?

Yes. It is possible to park one car per building next to your room.
■If you come here with 2 cars or more, please use a shared parking space.
If your car is low-slung, please park under our facility.
From when does the cancellation fee cost?

The cancellation policy is as shown below.
No-show without notice: 100 % of the accommodation fee
On the day of a stay ~ 7 days before: 100 % of the accommodation fee
30 days before: 50 % of the accommodation fee
About payment

Please pay in cash or by credit card at our facility.
Cancellation in case of disaster

Due to natural disasters such as a typhoon and heavy rain, we may have to close our facility in order to ensure your safety.
In such circumstances, you will receive a full refund, and no cancellation fees will apply.
Are pets allowed?

Pets are not allowed at the current stage.
A pet-friendly dome will be built in the second phase of construction, but pets are not allowed at this stage.

What is the capacity?

The capacity of the rooms is as shown below.
Premium 2 beds and Concept 3 beds: Up to 6 people
Suite 4 beds and Deluxe 6 beds: Up to 8 people
How many beds do they have?

The number of beds is as shown below.
Premium 2 beds: 2 double beds
Suite 4 beds: 2 double beds and 2 single beds
Deluxe 6 beds: 6 single beds
Concept 3 beds: 3 double beds

Do you have an air conditioner?

Yes. Each room is equipped with an air conditioner and heater.
What kind of amenities do you have?

[In-room amenities]
Bath towels, face towels, bath mats
Tissues, paper towels
Hairdryer, hand soap, facial soap

[Management building amenities]
Shampoo, conditioner, body soap
Toothbrushes, toothpaste, razors, hairbrushes

[Kitchenware]
Freezer/refrigerator, electric kettle
Dishwashing liquid, sponge scourer
(Dome tents only): Microwave oven
(Meal plan only): Rice cooker

[Beverages]
Coffee beans, tea bags (green tea, black tea)
Stick sugar, creamer
Mineral water, tea (bottled)
Ice (provided at management building)

[BBQ Rental Set (Fee Applies)]
Knife, chopping board, tongs, multi-purpose grill pan
Chopsticks, serving dishes
(Dome tents only): 3-burner gas grill
(S'mores Forest only): Irori hearth, charcoal, firelighters
Do you have a bathroom and toilet?

Yes. Each building is equipped with a guest room onsen directly from the source and toilet.
Do you have loungewear?

Room clothes are not provided and guests are asked to bring their own.

Is it possible to have BBQs even if it’s rainy?

There are tents in the barbecue area to shelter you from rain, and you can enjoy barbecue as is if it rains a little, but it may be difficult to eat outdoors in some weather conditions.
If you have made a reservation for a set meal, it is possible to cancel the meal free of charge upon your request.
In this case, please contact us by the morning of your stay.

No refunds will be made in the event of rain and no outdoor dining is available.
Please contact us for cancellation in case public transportation is disrupted for an extended period of time.
Is it ok to bring ingredients and beverages for BBQs?

Yes. It is totally ok to bring them by yourself.
However, it is not allowed to bring fire-causing devices such as BBQ stoves.
Can I have a meal?

Yes, it is available.
You can enjoy “Glamping BBQ” using luxurious ingredients representing Izu.
As a facility where you can enjoy BBQ to the fullest, we were featured in an article in Shoku-no-Tayori.
For more information

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