Q&A - Glam Aira Izu-kogen

What time is the check-in and check-out?

The check-in time: 3 p.m. ~ 6 p.m. The check-out time: ~ 10 a.m.
Is there a parking lot?

Yes. It is possible to park one car per building next to your room.
■If you come here with 2 cars or more, please use a shared parking space.
If your car is low-slung, please park under our facility.
From when does the cancellation fee cost?

The cancellation policy is as shown below.
No-show without notice: 100 % of the accommodation fee
On the day of a stay ~ 7 days before: 100 % of the accommodation fee
30 days before: 50 % of the accommodation fee
About payment

Please pay in cash or by credit card at our facility.
Regarding disasters

Due to natural disasters such as a typhoon and heavy rain, we may have to close our facility in order to ensure your safety.
In such circumstances, you will receive a full refund, and no cancellation fees will apply.
Are pets allowed?

Pets are not allowed at this time.
During the second phase of construction, a pet-friendly dome will be constructed, but pets are not allowed at this stage.

What is the capacity?

The capacity of the rooms is as shown below.
Premium 2 beds: Up to 6 people
Suite 4 beds and Deluxe 6 beds: Up to 8 people
How many beds do they have?

The number of beds is as shown below.
Premium 2 beds: 2 double beds
Suite 4 beds: 2 double beds and 2 single beds
Deluxe 6 beds: 6 single beds

Do you have an air conditioner?

Yes. Each room is equipped with an air conditioner and heater.
What kind of amenities do you have?

Bath towel, face towel, bath mat, shampoo, hair conditioner, body soap, hair dryer, face wash, toner, milky lotion, facial cleansing and toothbrush.
Do you have a bathroom and toilet?

Yes. Each building is equipped with a guest room onsen directly from the source and toilet.
Do you have room wear?

We do not provide room wear, so please bring your own.

Is it possible to have BBQs even if it’s rainy?

Yes. There is a tent for it in the eating space in front of a guest room.
Is it ok to bring ingredients and beverages for BBQs?

Yes. It is totally ok to bring them by yourself.
However, it is not allowed to bring fire-causing devices such as BBQ stoves.

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